Privacy Policy

Welcome to Sun Oak Bay. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sunoakbay.site, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Subscribe to our newsletter
• Fill out a contact form
• Submit a comment on our blog
• Make a purchase
• Participate in promotions or surveys
• Otherwise communicate with us

The personal information we collect may include:

• Name
• Email address
• Mailing address
• Phone number
• Billing information (for purchases)
• Comments, feedback, product reviews, and other content you provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of your visit
• Pages you view
• Links you click
• Search terms you enter

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Types of cookies we use:

• Essential cookies: These cookies are necessary for the website to function properly.
• Preference cookies: These cookies remember your preferences and settings.
• Analytics cookies: These cookies help us understand how visitors interact with our website.
• Marketing cookies: These cookies track your online activity to help advertisers deliver more relevant advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Process transactions
• Find and prevent fraud
• Respond to your comments and questions and provide customer service
• Send you information related to your purchases and our services
• Enforce our terms, conditions, and policies

3. Sharing Your Information

We may share your information with:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may share your information with third parties when we have your consent to do so.
• Legal Obligations: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

4. Analytics and Third-Party Technologies

We may use third-party analytics services, such as Google Analytics, to help us understand how users engage with our website. These services may collect information about your online activities over time and across different websites or online services. We use this information to improve our website and your experience.

5. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access and receive a copy of your personal information
• Right to correct or update your personal information
• Right to delete your personal information
• Right to object to or restrict processing of your personal information
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Email Marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us. You will then be removed from the marketing email list; however, we may still communicate with you for service-related purposes.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at:

Sun Oak Bay
38 Fox Cove, Pricetown, WD6 5QD, United Kingdom
Email: [email protected]
Phone: +448130892137